Service Failures and Recovery in Tourism and Hospitality: A Practical ManualE-bookService Failures and Recovery in Tourism and Hospitality: A Practical ManualdiErdogan KocValutazione: 0 su 5 stelle0 valutazioniSalva Service Failures and Recovery in Tourism and Hospitality: A Practical Manual per dopo
Emotional Intelligence in Tourism and HospitalityE-bookEmotional Intelligence in Tourism and HospitalitydiErdogan KocValutazione: 0 su 5 stelle0 valutazioniSalva Emotional Intelligence in Tourism and Hospitality per dopo