Creato da Al Simon

Customer Experience

The Zappos Experience: 5 Principles to Inspire, Engage, and WOW
Autore
Customer Serviced: Bedtime Stories Collection, #1
Autore
Unlocking the Hidden Customer Experience: Short Stories of Remarkable Practices That Ensure Success
Autore
Forms that Work: Designing Web Forms for Usability
Autore
Customer Experience Is the Brand: Getting in the Game
Autore
It's The Customer, Stupid! Lessons Learned In A Lifetime of Marketing
Autore
100 Short Stories From My Customers
Autore
Buying Customers: Revolutionary new rules for you to get more customers with far less money.
Autore
50 Powerful Ideas You Can Use to Keep Your Customers, Third Edition
Autore
Creating Insanely Great Customers | Always-On Innovation
Autore
How to Talk to Customers: Create a Great Impression Every Time with MAGIC
Autore
No B.S. Guide to Maximum Referrals and Customer Retention: The Ultimate No Holds Barred Plan to Securing New Customers and Maximum Profits
Autore
Measure What Matters to Customers: Using Key Predictive Indicators (KPIs)
Autore
The Everything Guide to Customer Engagement: Connect with Customers to Build Trust, Foster Loyalty, and Grow a Successful Business
Autore
Jobs to Be Done: A Roadmap for Customer-Centered Innovation
Autore
Turn Your Customers into Profit
Autore
Why Customers Really Buy: Uncovering the Emotional Triggers That Drive Sales
Autore
Proposition Selling: How to Create Extraordinary Success in Business-to-Business Sales
Autore
Discovering the Soul of Service: The Nine Drivers of Sustainable Business Success
Autore
Jobs To Be Done: A Roadmap for Customer-Centered Innovation
Autore
Understanding Consumer Behavior: Cracking the Code of Consumer Psychology
Autore
Managing Customer Value: Creating Quality and Service That Customers Can Se
Autore

Customer Experience

The Zappos Experience: 5 Principles to Inspire, Engage, and WOW

Customer Serviced: Bedtime Stories Collection, #1

Unlocking the Hidden Customer Experience: Short Stories of Remarkable Practices That Ensure Success

Forms that Work: Designing Web Forms for Usability

Customer Experience Is the Brand: Getting in the Game

It's The Customer, Stupid! Lessons Learned In A Lifetime of Marketing

100 Short Stories From My Customers

Buying Customers: Revolutionary new rules for you to get more customers with far less money.

50 Powerful Ideas You Can Use to Keep Your Customers, Third Edition

Creating Insanely Great Customers | Always-On Innovation

How to Talk to Customers: Create a Great Impression Every Time with MAGIC

No B.S. Guide to Maximum Referrals and Customer Retention: The Ultimate No Holds Barred Plan to Securing New Customers and Maximum Profits

Measure What Matters to Customers: Using Key Predictive Indicators (KPIs)

The Everything Guide to Customer Engagement: Connect with Customers to Build Trust, Foster Loyalty, and Grow a Successful Business

Jobs to Be Done: A Roadmap for Customer-Centered Innovation

Turn Your Customers into Profit

Why Customers Really Buy: Uncovering the Emotional Triggers That Drive Sales

Proposition Selling: How to Create Extraordinary Success in Business-to-Business Sales

Discovering the Soul of Service: The Nine Drivers of Sustainable Business Success

Jobs To Be Done: A Roadmap for Customer-Centered Innovation

Understanding Consumer Behavior: Cracking the Code of Consumer Psychology

Managing Customer Value: Creating Quality and Service That Customers Can Se