Valutazione: 4 su 5 stelle
4/5
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author
Joseph A. Michelli
Joseph A. Michelli is an organizational consultant who focuses on intersections of business, leadership, and workplace productivity. He is the bestselling author of The Starbucks E...visualizza altroJoseph A. Michelli is an organizational consultant who focuses on intersections of business, leadership, and workplace productivity. He is the bestselling author of The Starbucks Experience, The New Gold Standard, Prescription for Excellence, and The Zappos Experience. One of today’s leading thinkers on the topic of customer experience, Michelli also speaks to corporate audiences approximately 60 times a year.visualizza meno
Libri di Joseph A. Michelli
The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary Leading the Starbucks Way (PB) Valutazione: 4 su 5 stelle4/5Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way Valutazione: 0 su 5 stelle0 valutazioniThe Zappos Experience: 5 Principles to Inspire, Engage, and WOW Valutazione: 4 su 5 stelle4/5Starbucks Leadership Lessons Valutazione: 0 su 5 stelle0 valutazioniStronger Through Adversity: World-Class Leaders Share Pandemic-Tested Lessons on Thriving During the Toughest Challenges Valutazione: 0 su 5 stelle0 valutazioniLeadership Lessons from the Most Admired Companies Valutazione: 0 su 5 stelle0 valutazioni
Audiolibri di Joseph A. Michelli
Leading the Starbucks Way: 5 Principles for Connecting with Your Customers, Your Products, and Your People Valutazione: 4 su 5 stelle4/5The Zappos Experience: 5 Principles to Inspire, Engage, and WOW Valutazione: 4 su 5 stelle4/5Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way Valutazione: 4 su 5 stelle4/5The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary Valutazione: 4 su 5 stelle4/5The Airbnb Way: 5 Leadership Lessons for Igniting Growth through Loyalty, Community, and Belonging Valutazione: 5 su 5 stelle5/5Stronger Through Adversity: World-Class Leaders Share Pandemic-Tested Lessons on Thriving During the Toughest Challenges Valutazione: 0 su 5 stelle0 valutazioniPrescription for Excellence: Leadership Lessons for Creating a World Class Customer Experience from UCLA Health System Valutazione: 0 su 5 stelle0 valutazioni
Audiolibri narrati
Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way Valutazione: 4 su 5 stelle4/5Stronger Through Adversity: World-Class Leaders Share Pandemic-Tested Lessons on Thriving During the Toughest Challenges Valutazione: 0 su 5 stelle0 valutazioni